Europe, Middle East & Africa

Red Hat Partner Programs
and Development

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Frequently asked questions

Partner support at redhat-partner.com

For registration questions or problems, please contact marketing@redhat-partner.com, and we will get back to you as soon as possible.

Email address: marketing@redhat-partner.comarrow.

Business hours: 09:00 to 17:00 CET/CEST Monday to Friday (apart from German public holidays).

Please note: If you experience any problems with your Red Hat Partner Connect account, please contact the EMEA partner team at emea-partner-team@redhat.com.

Registering for trainings and webinars on redhat-partner.com

Registering for trainings and webinars on redhat-partner.com

The Red Hat EMEA Partner Enablement team is focused on improving our offerings and processes so we can continue to meet your training needs.

We are pleased to announce that partners are now able to use single sign-on (SSO) to register for the enablement trainings and webinars available on redhat-partner.com.

To benefit from this simpler and quicker functionality you will need a Red Hat Partner Connect account. If you already have an active account you will automatically have SSO access. If you do not yet have an account, please follow the step by step processes for:

Once registered, you can easily log in and register for new trainings and webinars. Please be aware that redhat-partner.com user accounts will be deleted and no longer work.

Timezone

Please note that all event times (for trainings, virtual workshops, deep dives, and webinars) are displayed in:

  • Central European Time (CET) from end of October until end of March, which means UTC +1:00.
  • Central European Summer Time (CEST), from end of March to end of October, which means UTC +2:00.

When adding an event to your calendar, please check and if needed amend the timing to your time zone. Thank you.

Your Red Hat partner account

Red Hat has the following different partner portals available:

Your activity on redhat-partner.com is connected to Red Hat Partner Connect and Red Hat OPEN via SSO. If you already have an active Red Hat Partner Connect account you will automatically have SSO access. If you do not yet have an account, please follow the step by step processes for:

If you have questions regarding your official Red Hat partner account (to use Red Hat Partner Connect or Red Hat OPEN), please contact emea-partner-team@redhat.comarrow

How to register for trainings

Please go to redhat-partner.com and follow these four steps:

  • Step one: Click the “Log in“ button on the right side of the top navigation bar.
  • Step two: You will be forwarded to the Red Hat Partner Connect log in user interface. Log in with your credentials.
  • Step three: You will then (after successful log in) be redirected to redhat-partner.com.
  • Step four: Proceed with the registration for the desired Red Hat Partner Enablement trainings (or choose the tab "Enablement > Training" on the header of the website).

To register for your selected trainings, please click on "Details & Registration".

  • You will then see all details, available dates, and location of the chosen training and be able to register by either:
    • Clicking on the red "Registration" button, for redhat-partner.com training.
      • Complete the registration form and click on the "Submit" button.
      • After completion, a confirmation email will be sent to the email address you used to register for Red Hat Partner Connect.
      • If the available seats for this session are already fully booked, we will confirm your placement on the waiting list. If a seat becomes available we will let you know.
    • Clicking on the turquoise button "Register with Partner Connect Account" for Red Hat OPEN or Partner Connect training.
      • After clicking the turquoise button, you will be forwarded to the requested training in Red Hat OPEN.
      • You will already be logged in via SSO.
      • Choose the date you want to register for, click on "Request Learning" and follow the registration process.
      • After completion, a confirmation email will be sent to the email address you used to register for Red Hat Partner Connect.

Please note: Some training sessions are only accessible with an invitation code, which you will receive from your Red Hat Partner Account Manager.

How to register for a webinar

Please go to redhat-partner.com and follow these four steps:

  • Step one: Click the “Log in“ button on the right side of the top navigation bar.
  • Step two: You will be forwarded to the Red Hat Partner Connect log in user interface. Log in with your credentials.
  • Step three: You will then (after successful log in) be redirected to redhat-partner.com.
  • Step four: Proceed with the registration for the desired Red Hat Partner Enablement webinars (or choose the tab "Enablement > Webinar Training" on the header of the website).

To register for your selected webinar, please click on "Details & Registration".

  • You will then see a list of available webinar times.
  • Choose the webinar(s) you are interested in by selecting the specific checkbox "Select this webinar" (multiple selections are possible).
  • Click on the "Registration" button.
  • Complete the registration form and click on the "Submit" button.
  • After completion, a confirmation email will be sent to the email address you used to register for Red Hat Partner Connect.