Did you know that maintenance support for Red Hat Fuse 6 and AMQ 6 will end in January, 2022? And that with Fuse and AMQ 7, customers can explore cloud-native integration and adopt containers, which opens many venues for added partner services?
To continue to receive comprehensive support and access to the most advanced and modern integration capabilities Red Hat offers today, customers are encouraged to upgrade to the latest version of Red Hat Integration that includes Red Hat Fuse and AMQ at their earliest convenience.
The ideal migration path is directly to Red Hat Integration, which includes Fuse 7, AMQ 7, and many other technologies, such as API Management or Kafka.
What's more, eligible Fuse or AMQ customers can now upgrade to Red Hat Integration at renewal time for the same price paid previously. So they get the benefits of the latest product versions at no additional cost! This is a one-time upgrade offer for customers with one-year or three-year subscription terms, regardless of prior term length.
After January 2022, customers wishing to continue to receive support for Fuse 6 or AMQ 6 will need to purchase both a maintenance support and an Extended Life Cycle Support (ELS) subscription.
With this one-time renewal upgrade, customers can get Red Hat Integration, which includes Fuse 7 and the following benefits at no additional cost:
Want to find out more about moving your customers at renewal time to Red Hat Integration at no additional cost?
Contact your Partner Account Manager.
Want to increase customer interest in Red Hat Integration? Learn how to organize Red Hat supported workshops:
"A Day in the Life - Enabling your API-Centric Strategy" and "A Day in the Streaming Life - Event-Driven Architecture WS".
What are the details of the grandfathering rules?
Any customer that has a subscription of either Fuse 6 or AMQ 6 can upgrade to Red Hat Integration for the same number of cores, at any point of time of their subscription, but only once. Any purchase after that would be at a regular price list.
Can customers just upgrade from Fuse 6 to Fuse 7 without the whole Red Hat Integration package?
Yes, customers can upgrade to Fuse 7 but there's no good reason why customers should do this. It's exactly the same price if the customer decides to upgrade from Fuse 6 to Red Hat Integration. But in addition, they get a lot of different and useful capabilities. It's also good for you, as the partner, because you'll start to have wider and broader conversations with your customers and as a result, you can start selling more services.
What's the cost of extended support beyond the end of life (if the customer decides not to upgrade but would like to extend the support)?
When a customer runs out of support they have two options: 1) to purchase the support or 2) keep maintaining their products by themselves. In the case of Fuse 6, customers can buy an ELS subscription (Extended Lifetime Subscription) - to extend the subscription and receive the support from Red Hat but that's going to have an important price distinction - the price will increase 50% in addition to what whatever customers have to pay for the subscriptions today.
Do you have a typical time estimation for migration from Fuse 6?
It depends a lot on the current customer landscape and where do they want to go - what's the journey and a vision ahead. It can be weeks to months. We would always encourage you to have a conversation with a customer and introduce the broader portfolio because the Red Hat Integration portfolio just goes way beyond Fuse. It's also good to organize a workshop for a customer where different portfolio options can be explored, which gives an opportunity to sell more services on top.
Do customers get access to API Management features?
If customers migrate from Fuse 6 or AMQ 6 to Red Hat Integration, then yes - they will get access to API Management. It's one of the capabilities of the Red Hat Integration portfolio.
How is Red Hat Runtimes related to Red Hat Integration?
Red Hat Runtimes is a bundle of products that is focused on helping developers to be more productive and to bring their workloads over to the cloud. It's a collection of products that starts with our classic JEE platform, which is JBoss Enterprise Application Platform, and includes a collection of cloud-native runtimes and frameworks that you can use to bring applications to cloud-native environments and run them natively. Red Hat Runtimes includes technologies like Quarkus, node.js, Vert.x or Red Hat Data Grid. All of this, and more, is included in the Red Hat Integration.
Is Kafka part of AMQ?
Yes, Kafka is an open-source project, which is basically an events streaming framework. Red Hat uses this project as well, it's part of our AMQ product and we call it AMQ Streams. If customers use Red Hat Integration, they can also get access to AMQ and AMQ Streams.